PRIVACY POLICY

Senani Homes
Website: https://www.senanihomes.com/
Effective Date: 17 October 2026
Last Updated: 17 October 2026

1. Introduction

Welcome to Senani Homes.

Senani Homes is a housing construction and design company based in Sri Lanka. We provide services relating to house design, residential and commercial construction, renovations, construction consultancy, project planning, cost engineering, Bills of Quantities (BOQs), and other related construction services.

At Senani Homes, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, contact us, request our services, or communicate with our team.

This policy applies to visitors of our website, prospective customers, existing customers, property owners, suppliers, business partners, and other individuals who interact with us.

By using our website, you acknowledge that you have had the opportunity to read this Privacy Policy. Where consent is legally required for a particular activity, we will seek that consent separately. Your use of the website does not constitute blanket consent to every form of data processing described in this policy.

2. Information We Collect

Depending on how you interact with Senani Homes, we may collect the following categories of information.

2.1 Personal Identification Information

When you contact us or request our services, we may collect:

Your full name.
Telephone or mobile number.
Email address.
Postal or correspondence address, where necessary.
Preferred method of communication.
Other contact information you voluntarily provide.

2.2 Construction and Project Information

When you request house design, construction, renovation, consultancy, cost estimation, or other related services, we may collect information such as:

Your construction or renovation requirements.
Project location and site details.
Land or property information relevant to the project.
Preferred house design, floor plans, and architectural requirements.
Estimated project budget and financial planning preferences.
Construction specifications and material preferences.
Photographs, drawings, plans, and other documents you voluntarily share.
Information required to prepare estimates, BOQs, proposals, or project plans.

Please do not send identity documents, bank account details, or other sensitive information unless it is genuinely necessary for a specific service and we have explained the reason for requesting it.

2.3 Communications and Inquiries

If you contact us through our website, email, telephone, WhatsApp, or another communication channel, we may process the information you provide, including your questions, requests, messages, and relevant correspondence.

We use this information to respond to inquiries, discuss project requirements, prepare proposals, and provide customer support.

2.4 Technical and Usage Information

When you visit our website, certain technical information may be collected automatically by our website infrastructure or third-party services, where enabled. This may include:

Internet Protocol (IP) address.
Browser type and version.
Device type and operating system.
Pages visited and links accessed.
Date, time, and duration of visits.
Referring website or source.
Technical diagnostic and security information.

The information actually collected depends on our hosting configuration, security tools, and any analytics services used on the website.

3. How We Collect Your Information

We may collect information through the following methods:

Website contact forms: When you submit an inquiry or request information.
Direct communications: When you contact us by telephone, email, WhatsApp, or other communication channels.
Project consultations: When you discuss a construction, design, renovation, or consultancy project with us.
Documents you provide: When you voluntarily send drawings, photographs, plans, specifications, or other relevant project materials.
Website technologies: Through server logs, cookies, and similar technologies where they are enabled.
Business interactions: Through legitimate communications with customers, suppliers, contractors, and business partners.

We will seek to obtain personal information in a lawful and appropriate manner.

4. How We Use Your Information

We may use the information we collect for the following purposes:

4.1 Responding to Inquiries

To answer questions, respond to contact forms, provide requested information, and communicate with individuals interested in our services.

4.2 Providing Construction Services

To understand project requirements, arrange consultations, prepare designs, develop cost estimates, prepare BOQs, coordinate construction activities, and provide other agreed services.

4.3 Preparing Proposals and Estimates

To prepare quotations, project proposals, construction budgets, preliminary estimates, and other documents requested by prospective or existing customers.

4.4 Managing Customer Relationships

To communicate project updates, arrange meetings or site visits, respond to complaints, provide after-service support, and maintain relevant business records.

4.5 Operating and Improving Our Website

To maintain website functionality, understand visitor interests where appropriate, improve website content, identify technical issues, and enhance the user experience.

4.6 Security and Fraud Prevention

To detect suspicious activity, prevent unauthorized access, protect our website and business systems, and investigate potential misuse.

4.7 Legal and Business Requirements

To maintain records, comply with applicable legal obligations, establish or defend legal claims, and protect our legitimate business interests where permitted by law.

4.8 Marketing Communications

We may send promotional information about our construction services, offers, or relevant updates where permitted by law.

You may opt out of marketing communications at any time by following the unsubscribe instructions provided, where available, or by contacting us directly. Opting out of marketing will not prevent us from sending essential service-related communications.

5. Legal Grounds for Processing Personal Information

Where required by applicable law, we will process personal information only when an appropriate legal basis exists.

Depending on the circumstances, this may include:

Your consent.
Taking steps at your request before entering into a contract.
Performing a contract or providing an agreed service.
Complying with a legal obligation.
Protecting legally recognized interests or rights where permitted.
Pursuing legitimate business purposes where lawful and appropriate.

Where processing relies on consent, you may withdraw that consent, subject to applicable law. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

6. Sharing and Disclosure of Information

Senani Homes does not intend to sell customers’ personal information to third parties for their independent marketing purposes.

We may share information where reasonably necessary for the purposes described in this policy, including with the following categories of recipients:

6.1 Service Providers

We may use third-party providers for website hosting, email services, website maintenance, cybersecurity, data storage, communications, and other operational services.

Such providers may process personal information on our behalf where necessary to provide their services.

6.2 Construction and Project Partners

Where necessary for a project, we may share relevant information with architects, engineers, quantity surveyors, consultants, contractors, suppliers, or other project participants.

We will seek to limit disclosures to information appropriate for the relevant project or service.

6.3 Professional Advisers

We may disclose relevant information to lawyers, accountants, auditors, insurers, or other professional advisers when reasonably necessary for legitimate business or legal purposes.

6.4 Government and Regulatory Authorities

We may disclose information where required by applicable law, a valid legal process, or a lawful request from an authorized public authority.

6.5 Business Transfers

If our business undergoes a merger, restructuring, acquisition, or transfer of assets, relevant information may be transferred where lawful and subject to appropriate safeguards.

We will not disclose personal information to unrelated third parties merely because it has been collected.

7. Cookies and Similar Technologies

Our website or its service providers may use cookies and similar technologies, depending on the website configuration.

Cookies are small text files stored on your device that can support website functionality, security, preferences, and analytics.

Where enabled, cookies may be used for the following purposes:

Essential cookies: To support basic website operation, security, and functionality.
Preference cookies: To remember settings or preferences.
Analytics cookies: To understand website traffic and how visitors use our pages.
Advertising cookies: To measure advertising performance or personalize advertising, if advertising technologies are used.

You can manage or delete cookies through your browser settings. Blocking certain cookies may affect some website features.

Where applicable law requires consent before using non-essential cookies or similar technologies, we will seek the required consent.

The specific cookies used by Senani Homes may change as our website and its services evolve. Please contact us if you require further information about our use of cookies.

8. Third-Party Websites and Services

Our website may contain links to external websites or services, including social media platforms, map services, email links, or WhatsApp.

When you follow an external link or interact with a third-party service, that provider may collect and process information under its own privacy policy and terms.

Senani Homes does not control the privacy practices of independent third parties. We encourage you to review the applicable privacy notices before sharing personal information with them.

The inclusion of an external link does not necessarily mean that Senani Homes endorses every aspect of that service.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, responding to inquiries, maintaining appropriate business records, and meeting applicable legal requirements.

Retention periods may vary depending on the type of information and the circumstances.

For example:

General inquiries may be retained for a reasonable period to respond and follow up.
Customer and project records may be retained for the duration of a project and any additional period reasonably required for contractual, warranty, accounting, or legal purposes.
Financial and business records may be retained for periods required by applicable law.
Technical logs may be retained for a period appropriate to security, troubleshooting, and operational needs.
Information collected on the basis of consent may be retained subject to the purposes and conditions of that consent and applicable law.

When personal information is no longer required, we will take reasonable steps to delete it, anonymize it, or securely dispose of it, subject to legal retention obligations and legitimate requirements to preserve records.

10. Information Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

Depending on the nature of the information and the systems involved, these measures may include access controls, security updates, secure communications, backups, and appropriate administrative safeguards.

However, no website, internet transmission, email system, or electronic storage method can be guaranteed to be completely secure.

You should avoid sending unnecessary confidential or sensitive information through public or unsecured communication channels.

If we identify a personal data incident, we will assess it and take appropriate action, including any notifications required by applicable law.

11. Your Privacy Rights

Subject to applicable law and the circumstances of the processing, you may have rights concerning your personal information, including the right to:

Request information about the personal data we process about you.
Request access to your personal information.
Request correction of inaccurate or incomplete information.
Request deletion or erasure where legally available.
Withdraw consent where processing is based on consent.
Object to certain processing activities where the law provides that right.
Request restriction of processing or exercise other applicable data protection rights.
Raise a concern or complaint with the appropriate authority.

These rights may be subject to legal conditions, exemptions, and limitations. We may need to verify your identity before responding to a request.

To exercise an applicable right, please contact us using the details provided in Section 16.

We aim to respond within the period required by applicable law. If we cannot fully comply with a request, we will explain the position where legally required.

12. Children’s Privacy

Our website and construction services are primarily intended for adults and individuals acting in a personal or business capacity in relation to construction projects.

We do not knowingly seek to collect personal information from children unnecessarily.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can assess the matter and take appropriate action, subject to applicable law.

13. International Data Transfers

Some of our website hosting providers, email services, software providers, or other service providers may store or process information outside Sri Lanka.

Where personal information is transferred to another country, we will take the steps required by applicable law and seek appropriate safeguards where necessary.

The protections available in another country may differ from those available in Sri Lanka.

If you require information about a particular international transfer, please contact us using the details below.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website technologies, business operations, or applicable legal requirements.

Any revised version will be published on this page with an updated “Last Updated” date.

We encourage visitors and customers to review this page periodically.

Where a material change requires notification or consent under applicable law, we will take the appropriate steps.

15. Applicable Law

This Privacy Policy is intended to operate consistently with the laws applicable to Senani Homes and its processing of personal information, including relevant data protection requirements in Sri Lanka.

The application of specific legal requirements may depend on the nature of the processing, the individuals concerned, and the services provided.

Nothing in this policy is intended to exclude or limit any right that cannot lawfully be excluded or limited.

16. Contact Us

If you have questions about this Privacy Policy, wish to request access to or correction of your personal information, or have a privacy-related concern, please contact Senani Homes using the details below.

Business Name: Senani Homes

Website: https://www.senanihomes.com/

Email: info@senanihomes.com

Telephone: 070 4005700

WhatsApp: 070 4005700

Office Address: 911/1/1, Negombo Road, Narammala, Sri Lanka.

Please include “Privacy Request” in the subject line of your email to help us identify your request.

We may request additional information where reasonably necessary to verify your identity and protect your personal information.

We will review and respond to privacy requests in accordance with applicable law.

End of Privacy Policy